Articles

Protect Association’s Interests from Bankrupt Member

With almost 800,000 bankruptcy filings in 2016 alone, chances are that someone living in your community will declare bankruptcy at some point. So, what does that mean for you and your association? When a person files for a bankruptcy, the court immediately issues an “automatic stay.” This is a big protection of bankruptcy because the automatic stay prohibits any creditor or individual from attempting to collect on a debt or take any action to collect that debt as of the date of the bankruptcy.

Articles

Put Maintenance Staff on Alert for Drug Operations

If one of your management staff members suspects that a homeowner in your planned community is manufacturing illegal drugs, you’ll need to get a handle on the situation as soon as possible.

Articles

Association Prevails on Retaliation Claim

Associations often make the news for incidents that reflect poorly on them, or that end in liability. But not every lawsuit against an association is a cautionary tale for a manager and board of directors. A recent New Mexico case highlights what often happens when a litigious member brings a frivolous claim.

Articles

Take Proper Steps When a Member Declares Bankruptcy

By Andrea Brescia

With almost 800,000 bankruptcy filings in 2016 alone, chances are that someone living in your community will declare bankruptcy at some point. And the likelihood grows if your association is in the South, where the highest numbers of bankruptcies are recorded. With one filing, the member living in your community goes by the new name of “debtor” on official documents. And just like that, the way you deal with this member must shift dramatically.

Articles

Use Social Media to Reach—and Listen to—Your Community

By Andrea Brescia

More and more Americans are getting—and sending—their information through social media in real time: from politics and breaking news to sharing family photos and learning about events. Platforms like Facebook and Twitter are the favored community forums for staying in the know. Facebook pages, Twitter streams, and even community-designed apps are popping up all over homeowners associations—sometimes both officially and unofficially.

Articles

Do Community’s Rules Discriminate Against Families with Children?

FACTS: A couple filed a fair housing case, alleging discrimination based on familial status at the condominium community where they lived with their two minor children. The couple claimed that the condo association and its management company created an “atmosphere of hostility” against families with children.

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Get Up to Speed on Managing a Master Association

At first glance, an association’s structure and management seem straightforward. A planned community or condominium building typically has a set of governing documents, a board of directors who make sure that the rules and regulations in those documents are followed, and a manager who, with her staff, oversees maintenance, compliance, and organizational aspects of the community. But that’s not always the structure.

Articles

Study Uncovers HOA Dissatisfaction

The Coalition for Community Housing Policy in the Public Interest’s most recent national survey has uncovered higher dissatisfaction with associations from their members. A whopping 81 percent of community association residents cited a lack of transparency and poor communication as the top concerns among those who live in planned communities and condominiums.

Articles

Collecting Rent from Delinquent Members’ Tenants

Q: Some of the economically distressed members in the community I manage have decided to lease their homes to tenants to help cover their expenses. At the same time, the landlord-members seem to have made paying assessments a low priority and may have become delinquent. Can an association collect rent directly from a tenant to pay any delinquent assessments? If so, what is the best way to do this?

Articles

Appreciate Differences When Managing Master Associations

At first glance, an association’s structure and management seem straightforward. A planned community or condominium building typically has a set of governing documents, a board of directors who make sure that the rules and regulations in those documents are followed, and a manager who, with her staff, oversees maintenance, compliance, and organizational aspects of the community. But that’s not always the structure. Some communities have more than one association that oversees them, or some portions of a community but not others might have two associations.