The federal government’s initial response to the COVID-19 pandemic included passage of the Emergency Paid Sick Leave Act (EPSLA) — a law that community associations and managers could inadvertently violate if they’re not careful. An association in Florida learned that the hard way when an employee it had terminated sued it under the law. That…

A Los Angeles condo association received bad news when it recently landed in court after prohibiting a disabled octogenarian owner and her two caregivers who had tested positive for COVID-19 from its high-rise building. Not only did the trial judge grant the owner a preliminary injunction preventing the association from blocking entry, he also found…

Want to help your clients avoid some dangerous territory in terms of both money and reputation? Here’s one easy way — educate them about some of the ostensibly innocent practices they engage in that could land them in court for fair housing violations. Our experts have identified several that might come back to haunt a…

A Los Angeles condo association received bad news when it recently landed in court after prohibiting a disabled octogenarian owner and her two caregivers who had tested positive for COVID-19 from its high-rise building. (Thompson v. The Diplomat Condominium Association, Inc., L.A. Cty., Sept. 29, 2020) Not only did the trial judge grant the owner…

In the face of the COVID-19 pandemic, many community associations have turned to virtual or telephonic meetings, but some have run into members who object. A recent ruling by a New York state court provides some reassurance that your clients have some wiggle room when it comes to strict adherence to annual meeting requirements amidst…

Managing community associations means dealing with a nonstop carousel of complaints — those that are novel, those that are evergreen and never seem to go away, and those that pop up in new or unexpected ways. Here are some of the issues currently beleaguering association managers across the country. 1. Smoking This classic has gained…

Like the Great Recession and other crises before it, the COVID-19 pandemic has cast a bright light on how community association managers and their clients should handle the collection of past due assessments.

High unemployment and mortgage delinquency rates, as well as eviction and foreclosure moratoriums, have put many associations in a difficult position. They want to show compassion to owners suffering through no fault of their own, but they rely on assessments to maintain and repair common property and keep owners safe.

Of course, collections can prove challenging even when delinquencies aren’t skyrocketing. That’s because owners in default tend to fall into one of three categories.

This Special Report provides expert advice on how you can increase the odds of collecting from every kind of debtor you and our clients may encounter. It includes insights on how to improve collections during both regular times and those periods when developments such as COVID-19 threaten the finances of wide swaths of owners.

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COVID-19 vaccine development is looking very promising. Some high-risk groups may even be able to get vaccinated before the end of 2020. As vaccines become widely available, some of your clients, particularly those with older populations, may start wonder if they can — and should — require residents to be vaccinated. “People aren’t thinking about…

Community association managers can help prove their worth by prompting their clients to tackle an issue many probably haven’t considered — continuity planning. Almost every association and manager have certain board members they rely most heavily on, often long-standing members with impressive amounts of both institutional and practical knowledge. What happens if one of those…