Condo/HOA Owners May Have Overpaid, and the Manager Didn’t Catch It—Now What?

A reader asks: “As the treasurer of our HOA, I’ve discovered that numerous residents have credits on the accounts. In some cases, they’ve overpaid dues. Should this not have been caught by our property management team? I can go back several years and see residents paying a monthly autodraft when our dues are due only…


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