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The June 2021 collapse of the Champlain Towers South condominium complex in Surfside, Fla., made headlines around the world — and thrust many issues that plague condo and other community associations into the spotlight. The catastrophe, its causes, and its effects already are the subject of intense study, evaluation, and discussion.

“I think the collapse going to have an impact for a long time,” says Ken Bertolucci, president of NS Management in Skokie, Ill.

If a “bright side” can be found, it’s that many associations and boards across the country have had a wake-up call and now are more open than ever to some of the basic — but sometimes costly — practices they should have been implementing all along.

“This tragedy has now become the trigger for all the things we’ve been harping on for years but that have fallen on deaf ears,” says Paul Grucza, director of education and client development at the Seattle-based management company CWD Group, Inc. “It took this to make associations stop, re-think, and adjust.”

In this special report, we explore five issues that your clients may have a new, or renewed, interest in and identify some of the particular areas where they may need to take immediate action to protect themselves and others. We also provide best practices to help them get on track.

Fearful boards are looking to their managers for their expertise and insights in the wake of Surfside. We hope this report helps you beat their expectations.

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Employers of all stripes are having trouble recruiting new workers, and community association management firms aren’t immune. “The industry over the last three or four years has found itself in an increasingly difficult hiring situation, which has only been exacerbated by COVID,” says Paul Grucza, director of education and client development at the Seattle-based management…

The stress experienced by community association managers can pose serious problems for their employers, including reduced productivity and staff levels. “We’ve had managers quit because they were burned out,” says Paul Grucza, director of education and client development at the Seattle-based management company CWD Group, Inc. Are you taking the steps you should to understand…

A California Court of Appeal has left some associations and their lawyers reeling from its broad interpretation of a state law that exempts current owners from new rules blocking short-term rentals (Brown v. Montage at Mission Hills). “This is an expansion of what I think a lot of us expected Section 4740 to mean,” says…

Savvy community association managers have realized for some time that rising sea levels —whether in oceans, lakes, or rivers — pose a threat to their clients. “The problem is that it’s such a slow creep that it’s not visible to the naked eye,” says Brad van Rooyen, president of HomeRiver Group-Florida, the management company for…

When multiple associations share amenities or common areas through a master association, frictions can arise. Our experts have some ideas for preempting those through effective negotiation. How It Happens Master associations come in different flavors, but Kevin Hirzel, managing member of Hirzel Law, PLC, a Michigan-based firm that works with numerous community associations, says he…

Handling document inspection requests from owners can be a hassle for community association managers, but it can go much more smoothly if you follow some simple rules. Read on to learn how to improve the process for all involved. Do Know the Statutory Dos and Don’ts State laws lay out very specific requirements for how…

When an owner drops a lawsuit against a community association, the association can recover its attorneys’ fees, right? Not necessarily. A California association recently learned this lesson the hard way. Ironically, though, the court’s ruling could prove helpful for other associations. In 2008, the association obtained majority approval from the members to spend about $5.3…

The federal Housing for Older Persons Act (HOPA) exempts 55-and-older communities from the prohibition against familial status discrimination in housing. But some of these associations fail to comply with the law’s strict, and ongoing, legal requirements, leaving them vulnerable to discrimination claims. Here are the three main areas where they can slip up. 1. The…

The number of drones (also known as unmanned aerial vehicles) in the air overhead has been climbing steadily in recent years. If your client associations aren’t already dealing with the implications of both commercial and recreational drone usage, they probably will be soon. “Drone usage will be commonplace in the coming decade,” says community association…