Communications

The Fair Housing Act may prohibit racial discrimination, but a surprising number of community associations’ deed covenants still contain racial restrictions — and some of your clients could be among them. With civil rights a mainstay in the media since the death of George Floyd in May 2020, associations with such restrictions should take action…

The pandemic-induced economic downturn has businesses of all kinds scrambling to survive. For community association managers, their prospects may well turn on their reputations. “Being a referral-based business, where you’re selling your experience and your knowledge, I think reputation is the most important thing because that’s what brings you that business,” says Katie Anderson, CEO…

In a tight economy where every incoming dollar matters, a community association’s reputation perhaps is more important than ever. “Being a referral-based business, where you’re selling your experience and your knowledge, I think reputation is the most important thing,” says Katie Anderson, CEO of Aperion Management Group, LLC, which manages around 65 associations in Central…

A Florida Court of Appeals has rejected its own holding from more than 20 years ago, and the change isn’t good news for community associations and their managers. The court concluded that association assessments are consumer debts under the state law that imposes restrictions on debt collection practices — and therefore allowed a class action…

A condominium complex in Florida — and its manager — are facing a class action lawsuit after publishing a so-called “deadbeat” list of owners who were behind on their assessments (Williams v. Salt Springs Resort Ass’n (Fla. App. 2020). The state Court of Appeals that allowed the class action to proceed reversed both a lower…

You might make yourself your clients' MVP by helping them focus on the steps they can be taking now to make sure the long-term work in dealing with COVID-19 isn't as difficult as the initial steps for many community associations. For some parts of the United States, it seems that the so-called “first wave” of…

Are your clients truly ready for what now looks to be a long game in the fight against COVID-19? Experts widely expect the coronavirus to continue to be a factor in the fall and the winter, when it could be compounded by the return of the seasonal flu. Even if you're in an area currently…

Regardless of where you’re located, or how long you’ve been in the business, the same types of problems tend to crop up over and over, don’t they?

It’s not the big emergencies that make you pull your hair out, but the everyday hassles that start to grate when you get lots of people living together in the same community. Things like pet issues. And smoking. And the other chronic niggling nuisances that, over time, become a real pain in the neck.

Which is why we’ve pulled together this Special Report specifically about managing these sorts of challenges.

Download now »

Meetings, whether of the board or the association membership, are a hallmark of community associations. And, like so many other aspects of association operations, they’re subject to a lot of rules — rules that have many communities scrambling amidst the sweeping coronavirus crisis. Social distancing protocols and prohibitions against gatherings make traditional meetings nearly impossible…

Community associations of all kinds, regardless where they’re located, are subject to stringent requirements regarding board of directors and annual membership meetings. Strict compliance can pose a challenge for some associations in the best of times, let alone during a public health emergency. Social distancing protocols and prohibitions against gatherings make traditional meetings nearly impossible…