Articles

The ready availability of automated external defibrillators (AEDs) significantly improves the odds that the victims of sudden cardiac arrest will survive, so it might seem like a no-brainer for community associations — especially those with aging populations — to install the devices. Although more associations are doing so, it’s important to understand some of the…

A recent survey conducted by the Foundation for Community Association Research found almost half of the community association respondents didn’t have policies and procedures in place to safely collect and store homeowners’ personal data. This week, we’ll explore why that’s a problem. It’s true that associations often operate on the more low-tech side of things,…

This is Part 2 of a 2-part series. Read Part 1 here: In April, we discussed the numerous benefits associated with allowing owners to make payments online, as well as how managers can overcome resistance to the change from boards of directors. Now we have some advice for managers to smooth the transaction once they’ve…

The rules for overtime pay are again under the microscope. Proposed rules introduced during Obama administration created quite an uproar among employers — not surprisingly, considered that they were expected to make more than 4 million salaried workers newly eligible for overtime. A federal district court judge halted those rules days before they were due…

This week, we take a look at the results of survey of almost 650 HOA members, drilling down into the details to learn how much they think their HOAs help, or hinder, them. One of the keys to effective community association management is meeting and beating member expectations — so it sure would help to…

More and more community association managers, especially those of HOAs or condo buildings in urban areas, are having to deal with the issue of how to handle homeless individuals on or near their properties. The homeless can pose concerns for residents and staff, ranging from creating a nuisance to criminal activity.

To keep their community associations running smoothly, managers deal with issues that run the gamut from day-to-day administrative tasks and overseeing other staff members so they fulfill their roles, to working with the board on major issues like finances or capital improvement projects, to name just a few functions. Because the manager’s role involves handling so many tasks, there’s a big risk for burnout.